All UK orders will be delivered with Evri. All orders outside of the UK will be delivered with DHL.

<p>All UK orders will be delivered with Evri. All orders outside of the UK will be delivered with DHL.</p>

What carriers do you use?

Our carrier aims to deliver your parcel within 2-5 days after they receive the parcel.

<p>Our carrier aims to deliver your parcel within 2-5<span dir="ltr" id="isPasted">&#xA0;days after they receive the parcel.</span></p>

How long should delivery take?

The package may have been signed for by a neighbor or another resident at your location. Can you kindly check this and check around the entrances of your residence, particularly on porches, garages or other places that might protect your package. If

<p id="isPasted">The package may have been signed for by a neighbor or another resident at your location. Can you kindly check this and check around the entrances of your residence, particularly on porches, garages or other places that might protect your package.&#xA0;</p><p>If you are unable to locate your parcel please contact our Concierge team using this form <a href="https://www.mclarenstore.com/pages/contact">here</a>&#xA0;</p>

My order states delivered but I have not received it.

When your order is shipped, we will send you a confirmation email. We use Omni Parcel for all international shipments, delivery dates and times are calculated at checkout. We use Evri for UK shipments, a signature may be required upon delivery of you

<p id="isPasted">When your order is shipped, we will send you a confirmation email. We use Omni Parcel for all international shipments, delivery dates and times are calculated at checkout. We use Evri for UK shipments, a signature may be required upon delivery of your order. We offer free delivery on UK and other orders over &#xA3;75. For full shipping pricing, see the table below.</p><div tabindex="0"><table><thead><tr><th>Country</th><th>Shipping Fee</th><th>Free Delivery Threshold</th></tr></thead><tbody><tr><td>United Kingdom</td><td>&#xA3;5.50</td><td>&#xA3;75</td></tr><tr><td>Australia</td><td>&#xA3;29.99</td><td>-</td></tr><tr><td>Canada</td><td>&#xA3;24.99</td><td>-</td></tr><tr><td>France</td><td>&#xA3;9.99</td><td>-</td></tr><tr><td>Germany</td><td>&#xA3;9.99</td><td>-</td></tr><tr><td>Japan</td><td>&#xA3;24.99</td><td>-</td></tr><tr><td>Mexico</td><td>&#xA3;24.99</td><td>-</td></tr><tr><td>Netherlands</td><td>&#xA3;9.99</td><td>-</td></tr><tr><td>Rest of the World</td><td>&#xA3;30</td><td>&#xA3;75</td></tr></tbody></table></div><p>&#xA0;</p><p>All orders placed with Express Delivery/Next Day Delivery, refer to Next Working Day and will only be dispatched in time if placed on Monday-Friday before 5pm.</p><p>The postcodes that are the exception for the latest collection are:</p><p>AB, BT, DD9,10,11, DG5-9, FK17-21, GY, HS, IM, IV, JE, KA27-30, KW, KY10, 14-16, PA20-38, 41-49, 60-78, 80, PH5-9, 11-13, 15-26, 30-50, PO30-41, TD5, TD15, TR21-25, ZE</p><p>Please be aware that our service is not a named delivery service and anyone at the designated delivery address may sign for your delivery. We will not be liable for a lost or missing order that has been signed for in a building, for example, an office address that has been provided for delivery.</p><p>Please ensure that when placing an order that the country of shipping destination is selected correctly. This is to ensure no extra charges are applied at customs.</p><p>Please note during busier times, our delivery period may be extended. and you should allow up to 10 days for delivery<em id="isPasted">.</em></p><p><strong>SHIPPING AND DELIVERY FROM THIRD PARTIES</strong></p><p>Please note that some products are fulfilled by third parties and will dispatch from their warehouses separately from any other items ordered on-site. These products may be subject to additional shipping charges that will be applied at checkout. These may also be excluded from any other offers, discounts and shipping rules.</p><p><strong>These Third parties include:</strong></p><ul><li>Automobilist</li><li>Pure Electric</li></ul>

Shipping & Delivery Information

McLaren Store

How will I know my order has been received by you?

How will I know my order has been shipped?

Can I amend my order after I place it?

Where is my order?

I’m missing an item from my order, what should I do?

What should I do if I receive a faulty or damaged item?

Items received are different from what I ordered, what should I do?

Orders

Faulty Goods

Faulty & Damaged Goods

How do I return my order?

How long do I have to return an item after I receive my parcel?

What is your exchange policy?

How long will it take to receive my refund?

Can I return a personalised item?

Returns & Refund information

Returns & Exchanges

Do you have any available discounts for key workers?

Do you offer student discounts?

My discount code is not working, what should I do?

I forgot to apply my discount code

Discount codes & Giftcard Policy

Discounts

How do I care for my clothing?

How do I know what size I will need?

Where can I submit feedback about my products?

Product Information