Returns & Exchanges
How do I return my order?
From 1st January 2026 Castore will no longer be the Official Team Apparel and Sportswear Partner for McLaren Racing. We therefore ask customers to note the following updates:. Returns & Refunds: For orders placed up to and including 31st December 202
How long do I have to return an item after I receive my parcel?
From 1st January 2026 Castore will no longer be the Official Team Apparel and Sportswear Partner for McLaren Racing. We therefore ask customers to note the following updates:. Returns & Refunds: For orders placed up to and including 31st December 202
What is your exchange policy?
We are sorry that we are currently unable to offer exchanges however you can return your items for a refund if unworn and tags are still attached. From 1st January 2026 Castore will no longer be the Official Team Apparel and Sportswear Partner for Mc
How long will it take to receive my refund?
Once your return is received by us, we will begin to process your refund within 7 business days. Please then allow up to a further 7 business days for the refund amount to appear in your account. If you have not received your refund within this time,
Can I return a personalised item?
We are very sorry that unfortunately personalised items are not eligible for return and will be refused. These items will be posted back to you if returned.
Returns & Refund information
FOR ONLINE PURCHASES. If you are not completely happy with your purchase, please return it to us in its original condition. Our packaging is a part of the product and must be returned with the goods. This is also to ensure that the product(s) arrive